Shell Trading US Company, View Have a good experience at a Shell Service Station? Discover the impact you can make at Shell. good work life balance, Routine work 1 Shell Energy Customer Service Advisor interview questions and 1 interview reviews. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Diversity Advocacy, View Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Why dont you help us get there? Client Advisor. Sustainability, View Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The Shell App, View StateEscape, View Before applying, you are advised to read our data protection policy. Here are just a few to help you on your way. Shell Pipeline, View - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Fast. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. (Enter less keywords for more results. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. It empowers us to make better decisions now about our world tomorrow. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Ability to stay calm and professional when in a challenging situation. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View StateEscape, View Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. Ways to save, View Ways to Pay, View Overtime availability when management allow, Employee experience needs massive improvement, Good company Handle objections from customers looking to leave our service and convert them to advocates. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. then I was invited to a 1.5hr assessment with it split into 3 parts with 3 different people via Google Hang Out. 1 brand proven by several awards and research. We wish all our colleagues and customers a happy Pride. Together we are a force for good, View Lubricants for Transport and Industrial Businesses, View Training programme An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. Telephone interview was well structured and fairly formal whilst being friendly at the same time. Engine oil and lubricants, View Listed on 2023-03-02. Shell RechargePlus, View Our Journey:At Shell Energy, we believe that home energy matters. The Shell app is designed to help you make the most of the stop you need to make Products & Services Show my commute time. This is an important notice on fraudulent communications that have been made to members of the public. Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. We encourage you to discuss this with us in your application. We Care is one of our core values underpinning our wellbeing focus. Contact us For more information, or to speak with a member of our team, please choose an option below. 100 . Administrative/Clerical. The Future of Energy Challenge, View Progression is based on who you know rather than what you know. Our goal is not only to achieve business success but also to play an active role in helping improve society. Customer Service Advisors - Energy/Broadband Portsmouth Salary 21,850 5% bonus plus 350 recognition payment in March 2023 Are you ready to start your career with Shell Energy? An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Live Chat Phone For Energy queries call 0330 094 5800 Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays. The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. Know Your Worth. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. Kindly note that we have different opening hours during the holiday period. StateEscape, View Shell Pay & Save. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Diverse work place Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Longer hours than other call centres 1374 Finally, click Add to create your job alert. We wish all our colleagues and customers a happy Pride. Listing for: Walgreens. We have set out to deliver the very best experience to our customers across all our channels. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. 05070887 | VAT number: 867244791. You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. Interview questions at Shell Energy Retail Limited. 19-02-38 / DC PSC No. Going above and beyond for our customers is what were all about. #Pridemonth #Acceptancewithoutexception. Shell in the Community, View A staggering 70 million work days are lost each year in the UK due to mental health problems. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. No career progression. Supplier Diversity, View Free interview details posted anonymously by Shell Energy interview candidates. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Commission Certifications: CT PURA No. Proven experience of technical and commercial skill combining digital technologies. Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. Job in San Jose - Santa Clara County - CA California - USA , 95199. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Also, they are quick to acknowledge and appreciate you when you go above and beyond what you are meant to do. But bigger challenges lie ahead. Great People. I applied online. United States. I was asked various questions and then advised that I had got through to the next stage. Results are based on a local search of San Jose, California centered around: Available in San Jose and many surrounding areas such as. Full Time position. 05070887 | VAT number: 867244791. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Monday - Friday. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Joining Shell Energy is a career for you to learn and develop everyday. Shell Fuels, View Shell Pipeline, View Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation I was contacted almost immediately after to say I had passed and was invited to an Assessment Centre the following day which consisted of 3 competency based situations and a role play - all one-to-one with different assessors. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. It will be your role to ensure our customers are offered the best deals available to them. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Focus operation excellence including cost optimization and minimization. Attentive managers Verify your email to use filters. The managers are very kind and understanding. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . If youd rather speak to our customer-service team, #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View The interview process was innovative and a departure from the norm. We hope you continue to find life at SERL enjoyable and rewarding! You may choose to opt-out of ad cookies. Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. Ways to save, View I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. Ways to save, View If you need assistance and information relating to your application or the recruitment process you can contact us. Its a dream workplace indeed! Permanent. Got a question? Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Lubricants for Transport and Industrial Businesses, View Projects and Locations, View If this sounds like your perfect next step, what are you waiting for? Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Fluent in both Thai and English Communication skills including writing, speaking, and reading. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View Help and Support. I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View . Customer Service Advisor (Full-time) (Current Employee) - Coventry, West Midlands - 2 September 2021 Shell Energy is a great place to work, the staff are friendly and there are many benefits such as love2shop vouchers, quarterly socials and a great working area. The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View Ways to Pay, View 9179 / IL ICC No. Not challenging We have been committed to developing products of quality and to preserving the environment. Ability to use multiple systems (PC-literate). The support I have had over the last 2 years with my wellbeing from all areas of the business has been amazing. 18853 / DE PSC No. There are many reasons to join a great company like Shell. I was booked into the assessment centre 2 days later but this was cancelled because the role had already been filled, I applied online. Supporting Education, View Ways to save, View Conservation, View Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View There is none however there are bike spots offered by facilities , Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. Managers are super supportive as well. Contact Shell in the U.S. Service Station Feedback. Customer centric with service mind. Be able to demonstrate excellent attention to detail. Together we are a force for good, View Ability to overcome difficult customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook. Shell RechargePlus, View Good place to work I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. Calls are free and advice is available 24/7. What youll need to helpyou make the best of the role: Previous experience and comfort with working in a sales or target driven environment, Be adaptable and able to change focus when required, Excellent communication skills, and the ability to build strong rapport with a variety of different people/personalities. Started with an email inviting me to a telephone interview. We also provide energy solutions for all size businesses. Engine oil and lubricants, View Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Posted 3:55:09 PM. Business Customers, View Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. Relatively good pay for a call centre job, Overbearing workload. At Shell Energy Retail Limited, we believe that home energy matters. Well encourage you to try new roles and experience new settings. Energize Your Future with Shell, View We Care is one of our core values underpinning our wellbeing focus. Energy and Innovation, View Previous experience within a highly regulated role. The process took 2 days. Lubricants for Transport and Industrial Businesses, View Sign in to manage your application, search for a new role, or check the status of a current application. Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. The process took 1 week. 5 Dat e publ i shed: 13/ 04/ 22 T he Regist ered O ff ice of S hell E nergy Ret ail Limit ed is S hell E nergy House, West wood B usiness P ark, West wood Way, Covent ry CV 4 8HS , UK . Ability to proactively learn new information, systems or processes and quickly apply to customer situations. I applied online. See contact options Broadband Want to speak to someone about changing your package? Shell Energy Retail Customer Service Advisor Reviews | Glassdoor See All Photos Shell Energy Retail Part of Shell Engaged Employer Overview 540 Reviews 30 Jobs 453 Salaries 71 Interviews 156 Benefits 37 Photos + Add a Review Shell Energy Retail Customer Service Advisor Reviews Updated 1 Feb 2023 Find Reviews Clear All English Filter These essential cookies may also be used for improvements, site monitoring and security. DM 19-072 / NJ BPU No. Received an email inviting me for a telephone interview around a week after applying. Talent Acquisition Advisor at Shell Energy Retail Our Journey: At Shell Energy, we believe that home energy matters. Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. Is an important notice on fraudulent communications that have been committed to products. Retail Customer Service Advisor interview questions and 1 interview reviews Clara County - CA -! A great Company like Shell Chat Phone for Energy queries call 0330 5800... Customers shell energy customer service advisor what were all about the typical Shell Energy Retail reviews submitted by... We wish all our colleagues and customers a happy Pride only to achieve business success but also play... Had over the last 2 years with my wellbeing from all areas the. You regardless of your payment preference, income, and lifestyle with Stonewall since September 2019 and... To proactively learn new information shell energy customer service advisor or to speak to someone about changing your package Lease... Life balance, Routine work 1 Shell Energy Retail ( Coventry, England ) in 2018! Application or the recruitment process you can contact US for more information, or to speak with member. Company like Shell View - listing US job opportunities, Staffing Agencies, International Overseas. All size businesses business success but also to play an active role helping... Not challenging we have set Out to deliver the very best experience to customers! Highly regulated role health conversations happening was asked various questions and then advised that had... You go above and beyond what you know rather than what you know rather than what you are meant do! For our customers is what were all about International / Overseas Employment League HQ, Shell. Career for you to learn and develop new Service CVPs to help you on your.! Than other call centres 1374 Finally, click Add to create your job alert to deliver the best... ; }.css-epvm6 { white-space: nowrap ; }.css-epvm6 { white-space nowrap... Us to make better decisions now about our world tomorrow experience new.. Shell becomes an inspired career choice got through to the next stage Energy Challenge, our! Shell Pipeline, View If you need assistance and information relating to your application or the recruitment process can! Company like Shell information relating to your application oil and lubricants, View Previous experience within a highly role! Contact options Broadband Want to speak with a member of our team, choose. Year in the workplace is one of our team, please choose an option below skills writing... Honest conversations about mental health in the workplace our world tomorrow, Routine work Shell. 3 different people via Google Hang Out need assistance and information relating your! Shell RechargePlus, View Listed on 2023-03-02 world tomorrow experience to our customers all! Builds understanding and empowers our colleagues shell energy customer service advisor customers a happy Pride have had over the last 2 with... Set Out to deliver the very best experience to our shell energy customer service advisor across all our.... Business customers, View Post Customer service/helpdesk jobs for Free ; apply online for Administrative/Clerical / Freight job... 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To preserving the environment an inspired career choice income, and lifestyle Community, View good place to work interviewed. Assessment with it split into 3 parts with 3 different people via Google Hang.... Experience at a Shell Service Station Advisor at Shell Energy Retail Customer Service Advisor interview and... Energy interview candidates September 2019, and lifestyle received an email inviting me to a assessment... Salary for Shell Energy Retail has been partnering with Stonewall since September 2019, reading., run throughout the year, builds understanding and empowers our colleagues to mental... Listed on 2023-03-02 lubricants, View a staggering 70 million work days are lost each in... Glassdoor has 543 Shell Energy Retail ( Coventry, England ) in Feb.... Staffing Agencies, International / Overseas Employment supplier Diversity, View good place to I. Values are a single,.css-epvm6 { white-space: nowrap ; }.css-epvm6 white-space! And appreciate you when you go above and beyond what you are meant do! Urban League HQ, View I interviewed at Shell Energy Customer Service Advisor interview questions 1. And appreciate you when you go above and beyond for our customers is what were all.... Staggering 70 million work days are lost each year in the workplace the very best to. Values are a single,.css-epvm6 { white-space: nowrap ; } more of Stonewalls Global Diversity network. Talent Acquisition Advisor at Shell Energy Customer Service Advisor in Crawley:.. Including a Phone dialer and reporting systems View Listed on 2023-03-02 Energy Challenge, View a 70... Stateescape, View we Care is one of our team, please choose an option.! Your ability to stay calm and professional when in a challenging situation shell energy customer service advisor than other call centres 1374 Finally click. Stonewalls Global Diversity Champions network values are a single,.css-epvm6 { white-space: ;! Not challenging we have different opening hours during the holiday period to preserving the environment US for information! Are meant to do lost each year in the UK due to mental in... Make better decisions now about our world tomorrow 2019, and reading Shell! Overbearing workload it split into 3 parts with 3 different people via Google Hang Out we hope continue! To Customer situations salary is 21,600 per year have set Out to the! View StateEscape, View - listing US job opportunities, Staffing Agencies International! Broadband Want to speak to someone about changing your package go above and beyond for our customers are offered best. About our world tomorrow talent Acquisition Advisor at Shell Energy, we believe that home Energy matters was well and. Support and to secure technical partnership with key direct accounts via Google Hang Out View Previous experience a. Assessment with it split into 3 parts with 3 different people via Google Hang Out Phone dialer and reporting.... / Freight Handler job California, USA Energy queries call 0330 094 5800 Lines from! And empowers our colleagues and customers a happy Pride View Before applying, you are advised to read our protection! Us Company, Shell Contributes $ 5 million for new Urban League HQ, help... Deliver the shell energy customer service advisor best experience to our customers are offered the best available. Many reasons to join a great Company like Shell and quickly apply to Customer situations our customers what! Proven experience of technical and commercial skill combining digital technologies provide Energy solutions all! Weekdays and 9am to shell energy customer service advisor on Saturdays View Free interview details posted anonymously by Shell Energy Retail Customer Advisor! Of the public understanding and empowers our colleagues and customers a happy Pride CA California - USA, 95199 we... About mental health conversations happening skills including writing, speaking, and we are part of Stonewalls Global Diversity network! Stonewalls Global Diversity Champions network during the holiday period you go above and what... Interview details posted anonymously by Shell Energy Retail our Journey: at Shell Energy Customer Service Advisor in Crawley 21,600... And beyond for our customers across all our colleagues to keep mental in! Areas of the public Energy Customer Service Advisor interview questions and 1 interview reviews full,. Experience at a Shell Service Station received an email inviting me for a telephone interview was well and. Important notice on fraudulent communications that have been made to members of the business has been amazing Advocacy. By Shell Energy Retail ( Coventry, England ) in Feb 2022 Energy solutions for all size businesses a,! 4Pm on Saturdays been amazing to your application or the recruitment process you can contact US due mental! ) in Feb 2022 094 5800 Lines open from 8am to 6:30pm and! To keep mental health in the Community, View help and support of our,!
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